Privacy Policy

At Project Go, operated by The National Theatre for Children (NTC), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (project-go.com.au) or participate in the Project Go program.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

School contact details (e.g., name of school, principal/teacher name, email, phone number)
Booking and registration information
Teacher feedback and surveys

b. Usage Information

Pages visited and content accessed
IP address and browser type
Dates and times of website access

c. Cookies and Analytics

Our website uses cookies and third-party analytics tools to improve your experience and measure site performance. You can manage cookie settings through your browser.

2. How We Use Your Information

We use the collected information to:

Deliver and manage program components (e.g., performances, digital resources, student challenges)
Provide access to The Resource Hub and classroom materials
Contact schools and educators with updates, reminders, or support
Monitor program effectiveness through participation and feedback data
Improve the website and educational offerings

3. Information Regarding Children Under the Age of 18

3.1 Children’s Privacy
We are committed to protecting the privacy of children. While our site and program are intended for use by schools and educators, we recognize the importance of additional privacy protections when it comes to students under the age of 18.

3.2 Collection of Information from Minors
We do not knowingly collect personal information directly from children under 18 without verifiable teacher or parental consent. Any student materials (such as photos, videos, or written projects) submitted via the Project Go program are submitted by teachers or school representatives who are responsible for obtaining appropriate parental or guardian permissions. If we become aware that we have inadvertently collected personal information from a child under 18 without such consent, we will delete the information promptly.

3.3 Parental Rights
If you are a parent or guardian and believe that your child has submitted personal information through their school’s participation in Project Go that you do not want retained, please contact us at ipswich@project-go.com.au to request its deletion. We encourage parents to be aware of their children's educational activities and to discuss safe practices for sharing information online.

4. Disclosure of Your Information

We do not sell or rent personal data. Information may be shared only with:

Our educational program delivery partners who are directly involved in Project Go
Service providers (e.g., web hosting or analytics) bound by confidentiality agreements
Authorities when required by law or to protect the rights and safety of NTC or others

Student content and images will only be published publicly with explicit consent from the school and/or parent/guardian.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Access and Correction

You have the right to:

Request access to personal data we hold about you
Correct inaccurate or outdated information
Withdraw consent for data use (where applicable)

To make a request, please contact us at ipswich@project-go.com.au.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

The National Theatre for Children
Email: ipswich@project-go.com.au
Phone: 1300 652 470